Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-sarasous may need:
PIN on Account, Name of Account Holder, Phone Number, Email on Account, Billing Address, and Last 4 of Social Security
The issue in GetHuman-sarasous's own words
Hello *I went for vacation and when I came back I restored my service since I forget to disconnect the service .i paid first month and then they charge me extra or double .equipment stuff and everything .i usally pay $** now they charge me $*** which I don’t know why I already pay for the box and the equiment .i need to cancel everything I’m tired of Verizon each * months charging me .im * years contract how come??.by the way the battery is beeping all day and no one Care from them when I contacted them .*I paid today $** but I can’t pay the charge with no reason .everytime I restore my service I pay extra.the equipment are with me for * years .how come I pay everytime .
GetHuman-sarasous did not yet indicate what Verizon FiOS should do to make this right.
I have an issue with Verizon FiOS too
How GetHuman-sarasous fixed the problem
We are waiting for GetHuman-sarasous to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.