Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman784012 may need:
PIN on Account, Name of Account Holder, Phone Number, Email on Account, Billing Address, and Last 4 of Social Security
Tip from another customer
If you are having technical issues please reset your modem or device by turning it off for 15 - 30 seconds and then turning it back on. If the issue stays then you should call support.
The issue in GetHuman784012's own words
Every time I want to sign in into my account I have to create a new password. Every single time*I always get a message information is not correct and have to get a security code and create another password even though I use the same one every time.*This is the worst system ever*What can be done for me to be able to log in from home or any other computer and not go through the same process every single time*Thank you*Laura Ilishaev
GetHuman784012 did not yet indicate what Verizon FiOS should do to make this right.
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