Verizon Router can’t connect to the internet. The light is red instead of green

GetHuman816522's customer service issue with Verizon FiOS from June 2018

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The issue in GetHuman816522's own words
The problem: Verizon Router can’t connect to the internet. The light is red instead of green
GetHuman816522 did not yet indicate what Verizon FiOS should do to make this right.
I have an issue with Verizon FiOS too
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Verizon FiOS

Customer service issue
Reported by GetHuman816522
Jun 24th, 2018 - 7 mons ago
I have an issue with Verizon FiOS too
Not resolved
Seen by 29 customers so far
Similar issue to 679 others
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Timeline
GetHuman816522 started working on this issue
Jun 24th, 2018 10:02pm