error code on new FIOS set top box ****-***

GetHuman243671's customer service issue with Verizon FiOS from April 2018

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The issue and preferred resolution, in GetHuman243671's own words:
The problem I ran into: error code on new FIOS set top box ****-***
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Verizon FiOS

FIOS TV
Customer service issue
Reported by GetHuman243671
Apr 17th, 2018 - 3 mons ago
I have an issue with Verizon FiOS too
Not resolved
Seen by 1 customer so far
Similar issue to 951 others
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Items needed
PIN on Account
Name of Account Holder
Phone Number
Email on Account
Billing Address
Last 4 of Social Security
Timeline
GetHuman243671 started working on this issue
Apr 17th 1:06am
GetHuman243671 reviewed the items needed
Apr 17th 1:07am