My rental reservation ID is HA-*CR*DQ. I am needing some clarification, please. On this...

GetHuman2026961's customer service issue with VRBO from January 2019

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The issue in GetHuman2026961's own words
My rental reservation ID is HA-*CR*DQ. I am needing some clarification, please. On this view and the view where we can see our reservations there is a message that says payment is overdue. When I look at the view payment schedule it says I’ve already paid the first payment. I looked at our bank statement and the payment was there being taken but now when I look at my account I can’t find where the payment was ever taken out. Can someone please look into this situation and let me know what is going on? Thank you. *Susan Alvey
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VRBO

Customer service issue
Reported by GetHuman2026961
Jan 24th, 2019 - 3 mons ago
I have an issue with VRBO too
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Seen by 13 customers so far
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Timeline
GetHuman2026961 started working on this issue
Jan 24th 12:36am