Hello my name is Luis Figueroa my email is *****@***.com. my family and I went to Ho...

GetHuman1340427's customer service issue with Universal Studios Hollywood from October 2018

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The issue in GetHuman1340427's own words
Hello my name is Luis Figueroa my email is *****@***.com. my family and I went to Horror nights yesterday ******** we purchased * tickets. We had a bad experience, we couldn't get into the mazes, because they were closed due to the rain. We go every year and always have a great time. But this year due to the rain it was ruined. Can you help us somehow, by issuing us a refund for another day to Horror nights or some kind of refund. We were season tickets holders in the past. My address is **** Truba Avenue South Gate california *****. I have proof of the tickets I purchased. I hope you can help us somehow. **Thank you.**Luis Figueroa
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Universal Studios Hollywood

Customer service issue
Reported by GetHuman1340427
Oct 13th, 2018 - 2 mons ago
I have an issue with Universal Studios Hollywood too
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Oct 13th 10:11pm