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Universal Studios Hollywood Customer Q & A

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Top questions and answers

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for Universal Studios Hollywood.

How Do I Recover My Universal Studios Password? To recover your password, go to the Forgot Your Password page and type in the email address associated with your Universal Studios... Read more

How Do I Get a Universal Studios Ticket Refund? Generally speaking, Universal Studios tickets are nonrefundable. However, if you cancel a vacation package up to twenty four hours... Read more

How Do I Get a Universal Studios Ticket Refund? It's terrible to have to cancel a trip that you have been looking forward to and already made all the arrangements for due to unforeseen... Read more

What are the current ticket prices for Universal Studios Hollywood? The current ticket prices for Universal Studios Hollywood vary based on factors such as date, type of ticket, and add-ons. It is recommended... Read more

Are there any age restrictions for certain rides or attractions? Yes, there are age restrictions for certain rides and attractions at Universal Studios Hollywood. The park is designed to offer experiences... Read more

What are the operating hours of Universal Studios Hollywood? The operating hours of Universal Studios Hollywood vary depending on the day and season. Generally, the park opens at 9:00 AM and closing... Read more

Can I bring outside food and drinks into the park? No, outside food and drinks are generally not allowed inside Universal Studios Hollywood. The park offers a wide range of dining options,... Read more

Is there parking available at Universal Studios Hollywood? Yes, parking is available at Universal Studios Hollywood. There are multiple parking options for guests visiting the theme park. The... Read more

Are there any discounts available for tickets? Yes, there are various discounts available for tickets at Universal Studios Hollywood. Visitors can find discounts on the official... Read more

Do I need to make a reservation to visit Universal Studios Hollywood? No, a reservation is not required to visit Universal Studios Hollywood. However, it is recommended to check the park's availability... Read more

Are there any height or weight restrictions for the rides? Yes, there are height and weight restrictions for certain rides at Universal Studios Hollywood. These restrictions ensure the safety... Read more

What is the best time to visit Universal Studios Hollywood to avoid crowds? The best time to visit Universal Studios Hollywood and avoid crowds is typically during non-peak seasons and on weekdays. Plan your... Read more

Are pets allowed inside Universal Studios Hollywood? No, pets (except for service animals) are not allowed inside Universal Studios Hollywood. While we understand pets are cherished members... Read more

Can I upgrade my ticket to a VIP pass? Yes, you can upgrade your ticket to a VIP pass at Universal Studios Hollywood. By upgrading, you gain exclusive access to a range of... Read more

What attractions or events are temporarily closed or under maintenance? At Universal Studios Hollywood, we strive to provide the best possible experiences for our guests. Occasionally, certain attractions... Read more

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Recent reasons customers contacted Universal Studios Hollywood:

We want to switch the days of going to universal studios Hollywood

I bought * tickets through AAA to go to the park on December **rd but I got covid so I...

I bought the DVD Krampus recently and the digital code will not download to VUDU. I gu...

I sent a message twice about the digital copy of ambulance that has not shown up in my...

Honestly so dissapointed. We literally drove * hours then waited an hour to get into th...

On October * th at about * pm .An exaggerated response to alleged security concerns. No...

I came to Universal Studios Hollywood yesterday with my family all the way from France...

We couldnt go on the **th and we'd like to go on the **th. Need to modify ticket.

Hello I am trying to cancel two tickets I recently bought and I am trying to purchase a...

I would like to change my tickets that are valid on Monday the **th to Sunday the **th...

We have tickets for tomorrow however wondering.. hoping… crossing fingers we could swit...

I need to change my universal studio date from today to next week if possible ..because...

Just need to call back have some questions

I need to change the date of my tickets and call international

I'M LUIS ALCAL* NELSON A COMPOSITOR FROM VENEZUELA AND WANT TO SEND YOU A NEW SONG LIN...

Help me with my issue

Does GetHuman work with Universal Studios Hollywood?

GetHuman does not work with Universal Studios Hollywood's customer support operations, directly or in any other way. GetHuman has no partnership or relation to Universal Studios Hollywood at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check Universal Studios Hollywood's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

Answered on this page:

Can I upgrade my ticket to a VIP pass?

Are there any age restrictions for certain rides or attractions?

Is there parking available at Universal Studios Hollywood?

Are there any height or weight restrictions for the rides?

How Do I Get a Universal Studios Ticket Refund?

Are pets allowed inside Universal Studios Hollywood?

Are there any discounts available for tickets?

Solutions to common issues

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