Link to get my **** for for **** comes back as an error

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I have been calling since March about the website. I have been given * ticket numbers...Would like to pick up medication in another state please ran out of medication and was...
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UnitedHealth

Customer service issue
Reported by GetHuman403629
Feb 1st, 2018 - 7 mons ago
I have an issue with UnitedHealth too
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Seen by 1 customer so far
Similar issue to 6 others
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Items needed
Account holder name
Policy number
Date of birth
Billing address
Email address on the account
Timeline
GetHuman403629 started working on this issue
Feb 1st 6:48pm
GetHuman403629 reviewed the items needed
Feb 1st 6:48pm