Playing viewpoint museum on invaded in the division * but everything time I get to the...

GetHuman-asarigho's In Game Problem issue with Ubisoft from October 2019

Help with my Ubisoft issue
The issue in GetHuman-asarigho's own words
Playing viewpoint museum on invaded in the division * but everything time I get to the door where I am supposed to recover the intelligence data the door is locked can’t access it have killed every enemy have hard reset my Xbox One X and have restarted the mission now * times any help much appreciated

GetHuman-asarigho did not yet indicate what Ubisoft should do to make this right.

How GetHuman-asarigho fixed the problem
Hi yes after trying to open the door about a billion times and before anyone asks yes the intel on the right I have picked up I quit and left and reset my Scorpio Xbox one x after I hard reset or cleared the cache I loaded back in *It loaded me back cool I decided to leave that mission so I warped to grand Washington hotel invaded done that class mission by the way and then warped back to viewpoint museum started the mission again and cool through the door I just wanted to add as well I have been playing this game on a Scorpio Xbox One X on Sony AF* ** OLED Christ it’s Stunning
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In Game Problem issue
Reported by GetHuman-asarigho
Oct 17th, 2019 - 2 years ago
GetHuman-asarigho shared how to fix
Seen by 37 customers so far
Similar issue to 9050 others
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GetHuman-asarigho started working on this issue
Oct 17th, 2019 6:27pm
GetHuman-asarigho confirmed the issue is fixed. Hooray!
Oct 18th, 2019 2:30pm