I bought the rainbow six siege * year pass or whatever it is called a few months ago an...

GetHuman3078941's Missing Items issue with Ubisoft from June 2019

Help with my Ubisoft issue
First: share to improve GetHuman3078941's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman3078941 may need:
Email on Account, Username, Password, Game Name, Console, Game Version Type, and Name of Account Holder
Top Tip from another customer
Missing items happen all the time. If you are looking to recover one you will need to report it immediately. If you deleted the item you most likely cannot get it back.
The issue in GetHuman3078941's own words
I bought the rainbow six siege * year pass or whatever it is called a few months ago and I only received recent operators meaning the ones from when I bought it to now so I am missing all year * and year * operators which I am pretty mad about considering I’ve was playing this game while these operators came out and I bought this * year pass under the assumption I would get all operators from year *–* .thank you for helping sorry if I seem rude it’s just a little frustrating when you don’t get all the content for a dlc which I’m pretty sure costs just as much as the game itself. Is there a way I could get a code for these operators or could you guys automatically Add it to my account I am on the PS* and my name is NACHOQUESADILLA.
GetHuman3078941 did not yet indicate what Ubisoft should do to make this right.
I have an issue with Ubisoft too
How GetHuman3078941 fixed the problem
We are waiting for GetHuman3078941 to fix the problem and share the solution with the rest of us customers.
Please help with my Ubisoft issue
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Ubisoft customer problems.
How do I contact Ubisoft about a problem with my game?How do I recover my Ubisoft account?What do I do if there are missing Items in my Ubisoft account?How do I appeal a ban from Ubisoft?
Do you have a customer issue as well?
We can help you get Ubisoft's attention and get better help faster. Tap below to get started.
Having Ubisoft issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Ubisoft

Missing Items issue
Reported by GetHuman3078941
Jun 13th, 2019 - 4 mons ago
I have an issue with Ubisoft too
Not resolved
Seen by 4 customers so far
Similar issue to 6463 others
0 customers following this
Timeline
GetHuman3078941 started working on this issue
Jun 13th 5:03am
GetHuman3078941 indicated the issue is not fixed yet.
Jun 15th 9:09am