So I attempted to register for Tom Clancy’s The Division * Private Beta, which I have b...

GetHuman2147875's customer service issue with Ubisoft from February 2019

11 views
 | 
3231 similar
 | 
0 following
Help with my Ubisoft issue
GetHuman2147875's next move: talk to Ubisoft again when they open.
Ubisoft's call center is closed now. We will send GetHuman2147875 a reminder to call them when they open. Nothing to do for now but wait!
The issue in GetHuman2147875's own words
So I attempted to register for Tom Clancy’s The Division * Private Beta, which I have been anticipating since the announcement from June ****. Then today, February *th, ****, I finally get the code I’ve been anxiously waiting for, only to find out you guys sent me the code for the wrong console. I have had a PS* since October **, ****. I reassigned the console on my account to the PS* prior to the release of the codes and now I’m still getting the code for my old console
GetHuman2147875 did not yet indicate what Ubisoft should do to make this right.
I have an issue with Ubisoft too
How GetHuman2147875 fixed the problem
We are waiting for GetHuman2147875 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Ubisoft's attention and get better help faster. Tap below to get started.
Having Ubisoft issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman2147875 fixes it.
This email address isn't valid

Ubisoft

Customer service issue
Reported by GetHuman2147875
Feb 6th, 2019 - 4 mons ago
I have an issue with Ubisoft too
Fixed
Seen by 11 customers so far
Similar issue to 3231 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Email on Account
Username
Password
Game Name
Console
Game Version Type
Name of Account Holder
Timeline
GetHuman2147875 started working on this issue
Feb 6th 5:45pm
GetHuman2147875 indicated the issue is not fixed yet.
Feb 6th 5:45pm