Someone is attempting to get into my account

GetHuman2038693's customer service issue with Ubisoft from January 2019

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If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman2038693's own words
someone is attempting to get into my account but hasn't succeeded yet. I figured changing my password would be pointless because they are using the forgot password and sending the security codes to my account. i figured who ever it is you guys must have the ip of everyone who has attempted to log into my account like google does so either me or you guys could deal with it. I assume its someone i killed in a match or something and they got mad. My email is *****@***.com
telling the dude to stop or giving me his ip or banning him or something
I have an issue with Ubisoft too
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i have rainbow six seige
Customer service issue
Reported by GetHuman2038693
Jan 25th, 2019 - 3 mons ago
I have an issue with Ubisoft too
Not resolved
Seen by 6 customers so far
Similar issue to 2980 others
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Items needed
Email on Account
Game Name
Game Version Type
Name of Account Holder
GetHuman2038693 started working on this issue
Jan 25th 6:10pm