Someone logged onto my account last night and got it banned

GetHuman-fratx's customer service issue with Ubisoft from August 2018

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The issue in GetHuman-fratx's own words
The problem: Someone logged onto my account last night and got it banned
GetHuman-fratx did not yet indicate what Ubisoft should do to make this right.
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Ubisoft

Customer service issue
Reported by GetHuman-fratx
Aug 27th, 2018 - a yr ago
I have an issue with Ubisoft too
Fixed
Seen by 12 customers so far
Similar issue to 874 others
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Items needed
Email on Account
Username
Password
Game Name
Console
Game Version Type
Name of Account Holder
Timeline
GetHuman-fratx started working on this issue
Aug 27th, 2018 8:08pm
GetHuman-fratx indicated the issue is not fixed yet.
Aug 31st, 2018 8:33pm