Downtime has been going on for * hours now and i want to know when i can update the game

GetHuman-iamkidre's customer service issue with Ubisoft from June 2018

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Help with my Ubisoft issue
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Email on Account, Username, Password, Game Name, Console, Game Version Type, and Name of Account Holder
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The issue and preferred resolution, in GetHuman-iamkidre's own words:
The problem I ran into: Downtime has been going on for * hours now and i want to know when i can update the game
I trust that Ubisoft will make this right and come up with a resolution that is fair.
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Ubisoft

Customer service issue
Reported by GetHuman-iamkidre
Jun 7th, 2018 - 13d ago
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GetHuman-iamkidre started working on this issue
Jun 7th 3:13pm