I purchased the hours of Darkness doc for farcry *. It was released yesterday but for s...

GetHuman-philbrya's customer service issue with Ubisoft from June 2018

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The issue in GetHuman-philbrya's own words
I purchased the hours of Darkness doc for farcry *. It was released yesterday but for some reason it won’t let me download it or anything.
GetHuman-philbrya did not yet indicate what Ubisoft should do to make this right.
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Ubisoft

Customer service issue
Reported by GetHuman-philbrya
Jun 6th, 2018 - 5 mons ago
I have an issue with Ubisoft too
Fixed
Seen by 8 customers so far
Similar issue to 58 others
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Timeline
GetHuman-philbrya started working on this issue
Jun 6th 11:03pm
GetHuman-philbrya indicated the issue is not fixed yet.
Jun 7th 12:31pm
GetHuman-philbrya indicated the issue is not fixed yet.
Jun 7th 6:25pm
GetHuman-philbrya indicated the issue is not fixed yet.
Jun 8th 1:06am
GetHuman-philbrya indicated the issue is not fixed yet.
Jun 10th 3:03am
GetHuman-philbrya indicated the issue is not fixed yet.
Jun 10th 3:57am