So last night I reached gold * on ranked but when I woke up this morning my rank was go...

GetHuman-auburnsw's customer service issue with Ubisoft from June 2018

Help with my Ubisoft issue
Tip from another customer
Missing items happen all the time. If you are looking to recover one you will need to report it immediately. If you deleted the item you most likely cannot get it back.
So last night I reached gold * on ranked but when I woke up this morning my rank was gone and it is telling me to play ** more ranked matches before being ranked
I trust that Ubisoft will make this right and come up with a resolution that is fair.
Help with my Ubisoft issue
How GetHuman-auburnsw fixed the problem:
I just restarted the application
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Ubisoft

Customer service issue
Reported by GetHuman-auburnsw
Jun 6th, 2018 - 2 mons ago
I have an issue with Ubisoft too
Fixed
GetHuman-auburnsw shared how to fix
Seen by 3 customers so far
Similar issue to 484 others
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Timeline
GetHuman-auburnsw started working on this issue
Jun 6th 2:31pm
GetHuman-auburnsw confirmed the issue is fixed. Hooray!
Jun 6th 2:37pm