My friend sent me a closed beta code for the crew * but I did not get a email from him...

GetHuman740937's customer service issue with Ubisoft from June 2018

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Help with my Ubisoft issue
Before contacting them, items GetHuman740937 may need:
Email on Account, Username, Password, Game Name, Console, Game Version Type, and Name of Account Holder
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The issue and preferred resolution, in GetHuman740937's own words:
My friend sent me a closed beta code for the crew * but I did not get a email from him with the code.
I trust that Ubisoft will make this right and come up with a resolution that is fair.
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Ubisoft

Customer service issue
Reported by GetHuman740937
Jun 2nd, 2018 - 3 mons ago
I have an issue with Ubisoft too
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Seen by 3 customers so far
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Timeline
GetHuman740937 started working on this issue
Jun 2nd 12:16am
GetHuman740937 shared this issue with friends on Facebook
Jun 2nd 12:18am