I ordered food at *:** pm. The original delivery time was between *:** and *:** pm. Thi...

GetHuman3800397's customer service issue with UberEATS from October 2019

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The issue in GetHuman3800397's own words
I ordered food at *:** pm. The original delivery time was between *:** and *:** pm. This was fine by me, but as time has passed, the delivery time has continued to get pushed back because "Uber eats cannot connect me with the right courier". The restaurant I ordered from closes at *pm. It's currently *:**. My new estimated delivery time is *:** pm, and I still have not been assigned a courier. Honestly, at this point, I'm doubtful my food will even be able to be picked up if Uber eats ever connects me to a courier, and if it does, I assume it's been sitting on the counter at five guys for over an hour? I paid almost ** dollars for food I'm not sure I'll get and that likely will be no good if I do. I honestly just want my money back and I'll figure out something else to do for dinner. I never would have placed this order if I thought it would come this late or not come at all -- I just would have driven to the restaurant.

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UberEATS

Customer service issue
Reported by GetHuman3800397
Oct 21st, 2019 - a year ago
Not resolved
Seen by 5 customers so far
Similar issue to 119757 others
0 customers following this

Timeline

GetHuman3800397 started working on this issue
Oct 21st, 2019 12:49am

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