Order number *EE*****I placed this order and immediately cancelled once the confirmatio...

GetHuman3078520's Refund issue with UberEATS from June 2019

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The issue in GetHuman3078520's own words
Order number *EE*****I placed this order and immediately cancelled once the confirmation screen came up because the wrong payment method was selected. I checked the bank account and saw that regardless of immediately canceling I was still charged. I called customer support and the rep kept telling me that I would be charged because the restaurant had accepted the order already. I don’t understand because i cancelled it IMMEDIATELY when the confirmation screen came up. I could understand if it was minutes later but literally it was seconds. So now I have been charged and do not have food. I do not think that is fair. I was going to reorder the food so I even asked if they would credit my Ubereats account. I was still told no and that nothing could be done. I would really like a refund because I do no think it is fair that I lost ** dollars in * seconds.

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Refund issue
Reported by GetHuman3078520
Jun 13th, 2019 - 4 years ago
Not resolved
Seen by 13 customers so far
Similar issue to 88399 others
0 customers following this


GetHuman3078520 started working on this issue
Jun 13th, 2019 2:24am
GetHuman3078520 indicated the issue is not fixed yet.
Jun 18th, 2019 2:50am

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