First of all, I want to note that SINCE I've started using Ubereats the service has bee...

GetHuman-sofiasab's customer service issue with UberEATS from December 2018

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The issue in GetHuman-sofiasab's own words
First of all, I want to note that SINCE I've started using Ubereats the service has been nothing short of HORRIBLE. I wait for prolonged periods of time to receive food (*:**-* hours). I get NO notification if an order gets canceled, and to top it all off, there's no **** phone number I can reach to resolve my issues WHILE they're happening. Who's running this program? Seriously? IF YOU DON'T HAVE ENOUGH DRIVERS YOU SHOULD NOT HAVE UBEREATS. IF YOU DON'T HAVE CUSTOMER SERVICE AVAILABLE **** YOU SHOULD NOT HAVE THIS MANY ONGOING ISSUES. I'm disgusted with the service I get on this website*app and cannot believe that not once has a representative reached out to me, to offer condolences or at the very ******* least a discount code. So here I go again, reordering my same order because it got CANCELED the first time without me being notified, I'm so excited to wait an hour and a half to eat this cold, wasted food!

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How Do I Recover My Ubereats Account?How Do I Dispute a Charge with Ubereats?What Do I Do If I'm Having Trouble with My Ubereats App?How Do I Recover My Ubereats Account?How Do I Recover My Ubereats Account?
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Customer service issue
Reported by GetHuman-sofiasab
Dec 10th, 2018 - 2 years ago
Not resolved
Seen by 5 customers so far
Similar issue to 35821 others
0 customers following this


GetHuman-sofiasab started working on this issue
Dec 10th, 2018 6:59pm

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