I would’ve originally clicked refund as the topic but I am very frustrated and this is...

GetHuman-aryelmar's customer service issue with UberEATS from December 2018

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The issue in GetHuman-aryelmar's own words
I would’ve originally clicked refund as the topic but I am very frustrated and this is become a complaint.Reference number ********* Supervisor Emily was the last person I spoke to. What’s very frustrating is that I can’t rely on Uber eats to provide suitable options for me to order from without having to read online reviews. I made the mistake of ordering from Babaz Without reading reviews before ordering. There are * reviews and they are all horrible. A few mention that the ‘food’ hardly passes for food. I just wanted my money back and I wanted to order from another restaurant (Popeyes,check my history it’s literally the only thing I order in Uber) and the rep wasted ** minutes of my night and only made me more frustrated and it seems that anytime I have an issue it’s very difficult to get a reasonable response. I feel as a customer that I should be valued and that I should be refunded for food that is unsuitable to eat. This is a customer service recovery issue which is unresolved and it’s upsetting that the people in the call centre representing Uber are the complete opposite of what customer service should be. **A frustrated customer :(
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UberEATS

Customer service issue
Reported by GetHuman-aryelmar
Dec 8th, 2018 - 5 mons ago
I have an issue with UberEATS too
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Seen by 4 customers so far
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GetHuman-aryelmar started working on this issue
Dec 8th, 2018 1:03am