Order number: E**F**Requesting refund of $**.** because food was never delivered. Orde...

GetHuman-jeffji's customer service issue with UberEATS from September 2018

8 views | 16739 similar | 0 following
Help with my UberEATS issue
GetHuman-jeffji's next move: talk to UberEATS when they open.
UberEATS's call center is closed now. We will send GetHuman-jeffji a reminder to call them when they open. Nothing to do for now but wait!
The issue in GetHuman-jeffji's own words
Order number: E**F**Requesting refund of $**.** because food was never delivered. Order was placed to Firehouse Subs at **:** am today ******** and was constantly delayed up to **:** pm. I place a call to customer service at **:** am to cancel and was informed order could not be cancelled because it was still in the time frame of expected delivery. The delivery time changed at least * times. After the call I noticed the food was being delivered by Christy. While looking at the map on app and waiting a door for delivery, it showed that Christy was never within * minutes of my address and then the map suddenly disappears and the order was confirmed as delivered. I never received a call from Christy about delivery.**Please refund or this transaction will be disputed with my card holder. Up until now we have had decent deliveries but I will not use Uber Eats again until this issue is resolved.**Thank you,*Jeff McGhee

GetHuman-jeffji did not yet indicate what UberEATS should do to make this right.

How GetHuman-jeffji fixed the problem

We are waiting for GetHuman-jeffji to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get UberEATS's attention and get better help faster. Tap below to get started.
Having UberEATS issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-jeffji fixes it.
This email address isn't valid

UberEATS

Customer service issue
Reported by GetHuman-jeffji
Sep 6th, 2018 - 4 years ago
Fixed
Seen by 8 customers so far
Similar issue to 16739 others
0 customers following this
Items needed
Name
Email address
Phone number

Timeline

GetHuman-jeffji started working on this issue
Sep 6th, 2018 10:40pm
GetHuman-jeffji confirmed the issue is fixed. Hooray!
Sep 8th, 2018 1:29am
GetHuman-jeffji confirmed the issue is fixed. Hooray!
Sep 10th, 2018 10:59am

Paying Too Much for Cable?

Want to talk to a real person right now who can compare TV, Internet, or phone packages in your area from different companies? Our service tracks the best deals from the various providers in your home area.

Call Now: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies