Yesterday I ordered from Uber Eats Pickel Barrel (Sherway Gardens). Order number * BCEE...

GetHuman-rlmellis's customer service issue with UberEATS from August 2018

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Yesterday I ordered from Uber Eats Pickel Barrel (Sherway Gardens). Order number * BCEEE. I placed an order for crispy calamari, lobster and jumbo shrimp linguine, Cesar salad and Spanish paella. Everything totaled up to $**.**. When I received my order, the whole order was completely wrong. I received instead salad with raw fish and some kind of rice bowl with chicken. I called ubereats immediately and explained that I did not receive what I ordered. The lady on the phone said she refunded me $**.**. And that everything was complete on her end. This was very disappointing because it ruined my whole schedule for dinner and feeding my kids. This morning I checked my credit card account and I still haven't received my refund.
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Customer service issue
Reported by GetHuman-rlmellis
Aug 10th, 2018 - 7 mons ago
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GetHuman-rlmellis started working on this issue
Aug 10th, 2018 11:24am
GetHuman-rlmellis indicated the issue is not fixed yet.
Aug 10th, 2018 11:25am
GetHuman-rlmellis confirmed the issue is fixed. Hooray!
Aug 11th, 2018 1:01pm