This is the second order this week where my expected delivery time continues to get pus...

GetHuman973469's customer service issue with UberEATS from August 2018

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The issue in GetHuman973469's own words
This is the second order this week where my expected delivery time continues to get pushed further and further out. When I contact the restaurant to see what the hold-up is, I’m told on both occasions that my meal had left a while ago, over ** min in one case and my food was still showing as being prepared. Making is look like it’s the restaurant that is taking too long when my food has actually been to countless other locations before it shows it’s on its way to me. This is SO ******* unacceptable. First, it makes it seem like it’s the restaurant is to blame for the exasperated wait and also, I NEED TO SEE WHERE MY FOOD IS GOING!!! I REFUSE to wait over ** minuets AFTER my once “cold” salad has been prepared and en route to god knows where.
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UberEATS

Customer service issue
Reported by GetHuman973469
Aug 9th, 2018 - a yr ago
I have an issue with UberEATS too
Fixed
Seen by 7 customers so far
Similar issue to 11564 others
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GetHuman973469 started working on this issue
Aug 9th, 2018 11:46pm
GetHuman973469 shared this issue with friends on Facebook
Aug 9th, 2018 11:46pm
GetHuman973469 indicated the issue is not fixed yet.
Aug 10th, 2018 2:12am
GetHuman973469 indicated the issue is not fixed yet.
Aug 10th, 2018 12:26pm
GetHuman973469 indicated the issue is not fixed yet.
Aug 11th, 2018 12:49am
GetHuman973469 confirmed the issue is fixed. Hooray!
Aug 13th, 2018 1:27am
GetHuman973469 confirmed the issue is fixed. Hooray!
Aug 13th, 2018 2:26am