I ordered McDonald's (Bloor and ossington) on multiple occasions and I am always missin...

GetHuman-troydor's customer service issue with UberEATS from August 2018

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The issue in GetHuman-troydor's own words
I ordered McDonald's (Bloor and ossington) on multiple occasions and I am always missing food or drinks. EVERY SINGLE TIME. Tonight I didn't receive my daughters dinner (happy meal combo) and my wife's meal (mcchicken combo). I called McDonald's restaurant and they said there is nothing they can do and to contact Uber eats for a full refund. This happens every single time I order food through Uber eats something is missing. I want a full refund for my entire meal (even what we did receive) to compensate for these constant mistakes I am forced to deal with (and pay for). Even when I don't receive something I still pay for it to save me the hassle. The whole point of this program is to ensure quality and most importantly, convenience in which neither are being presented. Please reconcile this issue with a refund to protect the relationship between customer and business. Thank you.
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UberEATS

Customer service issue
Reported by GetHuman-troydor
Aug 8th, 2018 - a yr ago
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GetHuman-troydor started working on this issue
Aug 8th, 2018 11:49pm