*. Placed order at **:** am. And the moment the estimate delivery time was at...

GetHuman-ahn_jise's customer service issue with UberEATS from July 2018

15 views | 5436 similar | 0 following
Help with my UberEATS issue
First: share to improve GetHuman-ahn_jise's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-ahn_jise's next move: talk to UberEATS when they open.
UberEATS's call center is closed now. We will send GetHuman-ahn_jise a reminder to call them when they open. Nothing to do for now but wait!
The issue in GetHuman-ahn_jise's own words
*. Placed order at **:** am. And the moment the estimate delivery time was at **:****. Got a call from the store that the item I ordered was sold out and want me to cancel the order and reorder at **:**am. I called the customer service as soon as i got the call since I couldn’t cancel the order from the app. The service person helped me cancelling that item. **. Delievery kept delayed to **:**pm at **:**am. So I called the survice center and the person told me the driver is at the store to pick up he order and it will come soon, and I can request delivery status to the driver and ask for the compensation later.**. Delievery time way delayed again to **:**pm at **:**pm and I called the customer service and cancel the order. **I want the compensation for waiting more than one hour and tricking me as if the order was being picked up at the moment I called the service person.

GetHuman-ahn_jise did not yet indicate what UberEATS should do to make this right.

How GetHuman-ahn_jise fixed the problem

We are waiting for GetHuman-ahn_jise to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get UberEATS's attention and get better help faster. Tap below to get started.
Having UberEATS issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-ahn_jise fixes it.
This email address isn't valid

UberEATS

Customer service issue
Reported by GetHuman-ahn_jise
Jul 8th, 2018 - 4 years ago
Not resolved
Seen by 15 customers so far
Similar issue to 5436 others
0 customers following this
Items needed
Name
Email address
Phone number

Timeline

GetHuman-ahn_jise started working on this issue
Jul 8th, 2018 7:02pm