*. Placed order at **:** am. And the moment the estimate delivery time was at...

GetHuman-ahn_jise's customer service issue with UberEATS from July 2018

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The issue in GetHuman-ahn_jise's own words
*. Placed order at **:** am. And the moment the estimate delivery time was at **:****. Got a call from the store that the item I ordered was sold out and want me to cancel the order and reorder at **:**am. I called the customer service as soon as i got the call since I couldn’t cancel the order from the app. The service person helped me cancelling that item. **. Delievery kept delayed to **:**pm at **:**am. So I called the survice center and the person told me the driver is at the store to pick up he order and it will come soon, and I can request delivery status to the driver and ask for the compensation later.**. Delievery time way delayed again to **:**pm at **:**pm and I called the customer service and cancel the order. **I want the compensation for waiting more than one hour and tricking me as if the order was being picked up at the moment I called the service person.

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Customer service issue
Reported by GetHuman-ahn_jise
Jul 8th, 2018 - 5 years ago
Not resolved
Seen by 16 customers so far
Similar issue to 5436 others
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GetHuman-ahn_jise started working on this issue
Jul 8th, 2018 7:02pm