Hi Ubereats I talked with Mariel on ********* about my account. Ubereats was warning me...

GetHuman761472's customer service issue with UberEATS from June 2018

16 views
 | 
74 similar
 | 
0 following
Help with my UberEATS issue
GetHuman761472's next move: talk to UberEATS when they open.
UberEATS's call center is closed now. We will send GetHuman761472 a reminder to call them when they open. Nothing to do for now but wait!
Top Tip from another customer
To change your account information just log into your Optimum account https://www.optimum.net/login/?referer=%2fpay-bill and you can see all your information there.
The issue in GetHuman761472's own words
Hi Ubereats I talked with Mariel on ********* about my account. Ubereats was warning me that if I have one more week where some deliveries are significantly late they're going to terminate my account. Her message told me that the specialized team is reviewing my account and would provide an update with next steps. I haven't heard back from them though. This is important to me because I depend on Ubereats and I'm a good driver. I only take one delivery at a time, I use special hot*cold bags, and I treat customers well. My general rating on all my apps has been good too. However I can't control rush hour traffic which I think has caused the delays and issue the app*timer has with me now. Hence these warning messages. Please tell me the details behind the problematic deliveries, what the time window is for deliveries before they're considered significantly late, and what can be done to overcome this issue in a practical way specific to my situation
GetHuman761472 did not yet indicate what UberEATS should do to make this right.
I have an issue with UberEATS too
How GetHuman761472 fixed the problem
We are waiting for GetHuman761472 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get UberEATS's attention and get better help faster. Tap below to get started.
Having UberEATS issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman761472 fixes it.
This email address isn't valid

UberEATS

Customer service issue
Reported by GetHuman761472
Jun 7th, 2018 - a yr ago
I have an issue with UberEATS too
Fixed
Seen by 16 customers so far
Similar issue to 74 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Name
Email address
Phone number
Timeline
GetHuman761472 started working on this issue
Jun 7th, 2018 10:36pm
GetHuman761472 indicated the issue is not fixed yet.
Jun 8th, 2018 12:01am
GetHuman761472 indicated the issue is not fixed yet.
Jun 8th, 2018 11:45pm