I downloaded uber eats to try for the *st time, now likely only time last night. I have...

GetHuman734495's customer service issue with UberEATS from May 2018

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The issue in GetHuman734495's own words
I downloaded uber eats to try for the *st time, now likely only time last night. I have already deleted the app. I ordered food and had an origional eta of ****. While watching the order it kept getting delayed and stayed in preparing status until **** approximately. Eventually it did get assigned a driver and was out for delivery. The eta again kept getting pushed back and after over an hour delay it was cancelled with no reason. The driver was out and appessred to be heading my direction but never made progress. Terrible experience, not a fan of lack of communication and nothing done to make up for the issue. I hope this is not a norm and wish you the best of luck preventing issues for future customers.
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Customer service issue
Reported by GetHuman734495
May 31st, 2018 - 2y ago
I have an issue with UberEATS too
Not resolved
Seen by 6 customers so far
Similar issue to 14 others
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GetHuman734495 started working on this issue
May 31st, 2018 12:52pm