The driver knew I was going to rate him low. I received a receipt from Uber for $** for a "mess" in the car.

GetHuman1467710's customer service issue with Uber from November 2018

Help with my Uber issue
The issue in GetHuman1467710's own words
I was taking an Uber ride. ... ped for gas before picking me up and I was upset. First, he didn't deny it. Then he said he was across the street from the gas station. Finally, he said he wasn't near the gas station, he was waiting outside Starbucks. I told him that his stopping for gas made me late and that, although I had never rated anyone low, I was going to rate him a *. He was angry. **I did give him a * rating* I probably wouldn't have done it if he had been honest and apologized.**When I got home I saw a note from Uber that I was charged $** for a "mess" in the car. !! I'm stunned but, thinking back, he had said he is very knowledgeable about Uber... obviously, he is and he knows how to work the system. Projecting ahead, I'll bet he set something up and and recorded pictures. I wonder how riders prove the absence of a crime? **I'm trying not to be reactive to this. Being reimbursed really isn't enough in this situation* I think this is something that people should know about.. riders being exploited. Interestingly, a man of this character has a *.* rating. I wonder if he has learned how to manipulate the rating system, as well. In any case, this is more than unsettling. I look forward to your response.
The rider has no recourse* no way to prove nothing happens in a car.
I should be reimbursed... I don't know what Uber can do about the character of a driver.
I have been an Uber customer for several years and only given the highest ** ratings before today.
I'm responding to the receipt.
How GetHuman1467710 fixed the problem
I continued to write Uber. Finally I said I needed to warn people by posting it in Craigslist.
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Customer service issue
Reported by GetHuman1467710
Nov 1st, 2018 - 3 years ago
GetHuman1467710 shared how to fix
Seen by 10 customers so far
Similar issue to 21271 others
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GetHuman1467710 started working on this issue
Nov 1st, 2018 10:54pm
GetHuman1467710 confirmed the issue is fixed. Hooray!
Nov 2nd, 2018 6:39am

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