Last night I requested a ride from Miami airport trirail station to my apartment less...

GetHuman-stsamout's customer service issue with Uber from November 2018

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The issue in GetHuman-stsamout's own words
Last night I requested a ride from Miami airport trirail station to my apartment less than * miles away at **** NW South Tamiami canal drive. The girl had trouble finding the huge main entrance where I was standing waiting for her. Then she proceeds out in the wrong direction and I had to try telling her the correct way but she couldn't understand me . She spoke Spanish and I only know a few words yet stilled tried. She drove all over the ** miles I believe your email bill said. This trip normally costs me about $* or $* dollars and I was billed almost $**. I am not paying this. Either she did it on purpose to get a better fare or she is unable to follow the uber directions properly. If o do not hear bad asap then I will dispute the charge on my card. My phone number is ***.***.**** sharolyn tsamoutales
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Customer service issue
Reported by GetHuman-stsamout
Nov 1st, 2018 - 2 mons ago
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GetHuman-stsamout started working on this issue
Nov 1st 3:29pm