Last night I requested a ride from Miami airport trirail station to my apartment less...

GetHuman-stsamout's customer service issue with Uber from November 2018

1 view
 | 
21179 similar
 | 
0 following
Help with my Uber issue
First: share to improve GetHuman-stsamout's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-stsamout's next move: go to the Uber help center.
Uber doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-stsamout will want to follow the link below to head to their help center. We will check on GetHuman-stsamout later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-stsamout may need:
Email address, Phone number, and Full name
The issue in GetHuman-stsamout's own words
Last night I requested a ride from Miami airport trirail station to my apartment less than * miles away at **** NW South Tamiami canal drive. The girl had trouble finding the huge main entrance where I was standing waiting for her. Then she proceeds out in the wrong direction and I had to try telling her the correct way but she couldn't understand me . She spoke Spanish and I only know a few words yet stilled tried. She drove all over the place...like ** miles I believe your email bill said. This trip normally costs me about $* or $* dollars and I was billed almost $**. I am not paying this. Either she did it on purpose to get a better fare or she is unable to follow the uber directions properly. If o do not hear bad asap then I will dispute the charge on my card. My phone number is ***.***.**** sharolyn tsamoutales
GetHuman-stsamout did not yet indicate what Uber should do to make this right.
I have an issue with Uber too
How GetHuman-stsamout fixed the problem
We are waiting for GetHuman-stsamout to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Uber's attention and get better help faster. Tap below to get started.
Having Uber issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Uber email you?
This email address isn't valid
Follow this issue
See how GetHuman-stsamout fixes it.
This email address isn't valid

Uber

Customer service issue
Reported by GetHuman-stsamout
Nov 1st, 2018 - 2 mons ago
I have an issue with Uber too
Not resolved
Seen by 1 customer so far
Similar issue to 21179 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-stsamout started working on this issue
Nov 1st 3:29pm