you have no contact number for a multi billion dollar company! very poor service. what...

GetHuman-vicberth's customer service issue with Uber from August 2018

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The issue in GetHuman-vicberth's own words
you have no contact number for a multi billion dollar company! very poor service. what are you afraid of? one of your drivers is soliciting for rides using a business card with his name and phone number and is circumventing your app and stealing your money. by calling him direct he is in violation of the law and needs to be licensed as a taxi and paying all the applicable cost and inspection for that license. his name is Joshua and his phone number is *** *** **** which is a raleigh NC area, however he is operating on emerald isle NC at this time. I will be reporting him and uber, to the police dept. in emerald isle for violating the solicitation laws that uber is to abide by, by only using the app for you ride sharing. i expect to hear from you as to what course of action you plan to use to stop this illegal, prohibited act...vic berthold
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Customer service issue
Reported by GetHuman-vicberth
Aug 14th, 2018 - a yr ago
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GetHuman-vicberth started working on this issue
Aug 14th, 2018 10:38pm