I want my *st time user discount, since I have never used Uber before. They said my Uber account would be credited for the $* but still appear on my charge card.
GetHuman992362's customer service issue with Uber from August 2018
Help with my Uber issue
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Top Tip from another customer
To change your account information just log into your Optimum account https://www.optimum.net/login/?referer=%2fpay-bill and you can see all your information there.
The issue in GetHuman992362's own words
I was trying to have the app available for future use. ... My email address: *****@***.com*I was charged $* twice for pickup at * different addresses, where neither is my address. The driver called and told me to cancel. I disputed and looks like I might get credit for one* not sure about the other. I was not trying to schedule but only setup an account for future use. When I do schedule will I get my *st ride credit? Can I schedule a ride in advance for a future pickup several days away?
I have never used Uber before and still deserve my *st time discount.
I want the first time use credit.
I'm a new customer and I expected to see information on how to use for the first time.
I have an issue with Uber too
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