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Before contacting them, items GetHuman-nordlof may need:
Tracking number, Destination of shipment, Origin of Shipment, Full name, Billing address, and Email address on account
The issue in GetHuman-nordlof's own words
UPS has started requiring signatures for my shipments, which is a change and very inconvenient for me (since I am not home when delivery is attempted and so must pick up parcels at a UPS center which closes at * and is difficult for me to access due to my work schedule). There is a secure, dry box in my yard for parcels, but since the UPS My Choice options require me to choose from a drop-down menu instead of briefly describing how to locate my parcel box, I am unable to leave appropriate drop-off instructions for the carrier. Short of requesting that my orders & parcels are always shipped with another carrier, what can I do?
GetHuman-nordlof did not yet indicate what UPS should do to make this right.
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