InfoNotice: **** **** *** ** * You're probably used to getting complaints, but I...

GetHuman2178914's customer service issue with UPS from February 2019

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InfoNotice: **** **** *** ** * You're probably used to getting complaints, but I'd like to submit a compliment. * As a teacher, I can't be home during the week to sign for a package. My UPS delivery rep and I tried repeatedly to connect but I just couldn't make it home in time to sign for a special delivery. She left me a note saying she'd be back on Saturday, my day off. * Saturday (Feb. *) was a cold, rainy day. I waited at home for her to arrive, but she never came. By evening, the weather was worse with strong winds and pelting rain. * At a little before *:** I had given up and was getting ready to go to bed. Suddenly I heard a knock at the door. You guessed it - my UPS lady was at the door, dripping wet and holding my package. She looked tired and more than a little soggy, but she smiled and said she hoped I'd have a good weekend. * Congratulations, UPS. You hire some mighty fine people.* Sincerely,* Mrs. Paradi* *** Gatetree Court* Danville, CA *****
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UPS

Customer service issue
Reported by GetHuman2178914
Feb 11th, 2019 - 8d ago
I have an issue with UPS too
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Items needed
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Destination of shipment
Origin of Shipment
Full name
Billing address
Email address on account
Timeline
GetHuman2178914 started working on this issue
Feb 11th 5:35am
GetHuman2178914 confirmed the issue is fixed. Hooray!
Feb 11th 5:36am