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Before contacting them, items GetHuman-sinetraf may need:
Username, Email on Account, Phone Number, Password, and Name of Account Holder
Top Tip from another customer
If you are looking to recover your account then click here https://www.econsumer.equifax.com/otc/loginhelp.ehtml then go to the login and click "Forgot password”, you will be prompted to enter your last name, social security number and date of birth. After that you should be able to reset your password by checking your email for the account.
The issue in GetHuman-sinetraf's own words
Locked out of my account because I was underage when I signed up a decade ago, won't let me back in. Told me to log in to reactivate but none of my password combinations are working. Not getting the email to reset password after requesting it multiple time. No one from twitter support is responding to my emails even though it says to respond to them. Sending a picture of my ID wasn't working because their page was down. Text not working either.
GetHuman-sinetraf did not yet indicate what Twitter should do to make this right.
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How GetHuman-sinetraf fixed the problem
We are waiting for GetHuman-sinetraf to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
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We've taken the time to write instructions for how to solve some of the most common Twitter customer problems.
GetHuman-sinetraf indicated the issue is not fixed yet.
Jun 15th 12:45am
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