Hi I changed my year of birth accidentally- and now I am locked out of my account. I up...

GetHuman-leahstan's Locked Account issue with Twitter from November 2019

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Username, Email on Account, Phone Number, Password, and Name of Account Holder
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman-leahstan's own words
Hi I changed my year of birth accidentally- and now I am locked out of my account. I uploaded a picture of my passport to confirm my age ( **) but they said they have to delete most of my content on my twitter and I have a lot of personal material on there that if they delete i will loose FOREVER. I really would be disappointed and upset if this were to happen. IS there anyway that Twitter can unlock my account without deleting content on my twitter?

GetHuman-leahstan did not yet indicate what Twitter should do to make this right.

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Twitter

Locked Account issue
Reported by GetHuman-leahstan
Nov 26th, 2019 - a year ago
Not resolved
Seen by 5 customers so far
Similar issue to 12274 others
0 customers following this

Timeline

GetHuman-leahstan started working on this issue
Nov 26th, 2019 2:45pm
GetHuman-leahstan indicated the issue is not fixed yet.
Nov 27th, 2019 3:05pm
GetHuman-leahstan indicated the issue is not fixed yet.
Nov 27th, 2019 3:06pm