Hello, I have had my twitter account for many many years. I always try to change my age...

GetHuman3078804's Locked Account issue with Twitter from June 2019

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Before contacting them, items GetHuman3078804 may need:
Username, Email on Account, Phone Number, Password, and Name of Account Holder
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman3078804's own words
Hello, I have had my twitter account for many many years. I always try to change my age because it never works. I have made many memories and this is the only way I can contact a lot of people. I can see my friends who have died, their accounts and I was perfectly fine until all of a sudden I got locked out for absolutely no reason. This is completely unfair and unjust and I need this to be fixed ASAP. Twitter has been like a home to me for many years as I suffer from depression and what not and it has helped me tremendously so to be locked out is alarming and completely just unjust. I’ve had my twitter for many years so I believe this is absolutely wrong. I’m assuming when I was changing ages I might have accidentally clicked a year that wasn’t right because that is the only way I would be locked out. I do not want to take this to corporate but if I have to, I will because like I said twitter has been an amazing escape and an amazing way to reach out to people. Please fix this.

GetHuman3078804 did not yet indicate what Twitter should do to make this right.

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Twitter

Locked Account issue
Reported by GetHuman3078804
Jun 13th, 2019 - 2 years ago
Not resolved
Seen by 5 customers so far
Similar issue to 48296 others
0 customers following this

Timeline

GetHuman3078804 started working on this issue
Jun 13th, 2019 4:06am

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