Hi! My name is Philip Nilsson, CEO of the clothing line Whyte Wear (WhyteWear.com howev...

GetHuman2759202's customer service issue with Twitter from May 2019

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The issue in GetHuman2759202's own words
Hi! My name is Philip Nilsson, CEO of the clothing line Whyte Wear (WhyteWear.com however our website is currently under maintance at: https:**philipwhytewear.wixsite.com*website ) a swedish clothing brand focused around sweatshirts and hoodies.**We have realeased season one that we sold out, hence us rebranding the website and it's products for our second drop. Us selling out the first time was mostly because of social media marketing, Twitter & Instagram. By using *'s and recent tweets - not by "mass-following", as you can tell by us following no one from our main account Twitter.com*WhyteWear (@WhyteWear) that is currently suspended due to breaking Twitter's rules.**So we did not follow and unfollow a lot of people in order to grow our social media presence, nor did we ever purchase fake followers or bots - there is a record of all of our companies transactions via PayPal!**Last but not least, even if we were a rather small brand with *,*** followers, we did take subjects such as racism or other kinds of bad lanugage * behaviour very seriously, I am confident that I (I am the only person running the twitter account) never tweeted anything racist or offending - mostly we tweeted pictures of our clothing, these are hoodies & sweatshirts, nothing nude at all.*WHAT I THINK HAPPENED, is that there was an error whenever I switched phones which was earlier today. Upon signing into my personal Twitter account (@PhilipWhyt , Twitter.com*PhilipWhyt ) it was locked, I had to use my phone number to acess it again. Signing into the Whyte account @WhyteWear , it told me that it had been suspended for now or permently. I am CONFIDENT that there has been an error, and I would be forever thankful if you can sort it out.*Thank you, best, Philip.

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Twitter

Customer service issue
Reported by GetHuman2759202
May 14th, 2019 - 2 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 45899 others
0 customers following this

Timeline

GetHuman2759202 started working on this issue
May 14th, 2019 5:37am

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