Twitter should be listening to its users' issues and not making false claims of what they will be providing.

GetHuman1909454's customer service issue with Twitter from January 2019

Help with my Twitter issue
The issue in GetHuman1909454's own words
Unlock my account of which was locked due to a failed requirement of proof of age. ... I am having an age verification related issue. I have filed the form and gave my honest answer. I do not find it fair that Twitter has said my account is able to be unlocked as I have not been able to have it unlocked or heard from twitter with their promised follow up email on the progress of my locked account. I need my account so I can at least take some of my personal photos off of it. Please, help me at least be able to see my content. Again, it is unfair that twitter had said my account will be able to be unlocked and that they are working on a solution to removed tweets from under the age of ** year old users.
Emailing an automated bot gives you two different options, both, of which are impossible to do with a locked account.
I would like my account unlocked. I would love my account to be verified.
I have stayed with twitter and have had amazing services provided to me before new rules were set in place.
I have tried emailing, phoning, and DMing twitter
I have an issue with Twitter too
How GetHuman1909454 fixed the problem
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Please help with my Twitter issue
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Customer service issue
Reported by GetHuman1909454
Jan 6th, 2019 - a mon ago
I have an issue with Twitter too
Fixed
Seen by 7 customers so far
Similar issue to 27294 others
0 customers following this
Items needed
Username
Email on Account
Phone Number
Password
Name of Account Holder
Timeline
GetHuman1909454 started working on this issue
Jan 6th 9:55pm
GetHuman1909454 indicated the issue is not fixed yet.
Jan 6th 10:01pm