I can't figure out Twitter's bizintine contact*support system (https:**help.twitter.com...

GetHuman-kleinhe's customer service issue with Twitter from December 2018

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The issue in GetHuman-kleinhe's own words
I can't figure out Twitter's bizintine contact*support system (https:**help.twitter.com*forms) so this is the only way I counld find to explain my issue. My issue is: I received a Twitter Highlights email that showed that I liked a tweet from "Donald J. Trump @realDonaldTrump" and I definately did NOT like the tweet. I haven't been on Twitter for months and I would never like a tweet from Trump- especially this one. I am aware this is a small issue to Twitter, yet it is a big issue to me. It is my understanding that Twitter uses some type of algorithm to choose these tweets in the Highlights email and it makes me a little ill to think that myTwitter followers might get a Twitter Highlights email showing that I liked a tweet from @realDonaldTrump. How did this happen? There just seems to be something suspect about the whole thing- the retweets & likes on this tweet are lower numbers than shown in the Twitter Highlights email I received. I don't know if this is normal, it may be, but it just seems odd- like someone is somehow padding the number of likes*retweets that @realDonaldTrump is getting on a tweet. I don't like that my twitter name is connected to it. I just want to report this. *Thanks,* Heidi Klein*@HeidiKlein*

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Twitter

Customer service issue
Reported by GetHuman-kleinhe
Dec 22nd, 2018 - 3 years ago
Not resolved
Seen by 13 customers so far
Similar issue to 25392 others
0 customers following this

Timeline

GetHuman-kleinhe started working on this issue
Dec 22nd, 2018 11:47pm

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