If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman-cassady_ may need:
Username, Email on Account, Phone Number, Password, and Name of Account Holder
The issue in GetHuman-cassady_'s own words
I was locked out of my account in early September because I tried to add my birthday. Apparently I was under the age of thirteen when I created my account almost ten years ago. I am still locked out of my account even though I resolved the issue, and it says that I will get my account back sometime in the future. However, it has been almost three months and I haven’t even received an email from Twitter to unlock my account. I have seen people say that Twitter contacted them for their ID to confirm their age, and I’m hoping that I can go through this process soon. I would love to be able to get back into my account and become active on Twitter again.
GetHuman-cassady_ did not yet indicate what Twitter should do to make this right.
I have an issue with Twitter too
How GetHuman-cassady_ fixed the problem
We are waiting for GetHuman-cassady_ to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.