If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman-isobelam may need:
Username, Email on Account, Phone Number, Password, and Name of Account Holder
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman-isobelam's own words
I have an account which is @IsobelThurston* It has been hacked so I don’t know the password and I no longer have access to the email which I signed up with due to it being a student account so it got deleted. Would I be able to prove my identity by sending over a photo of official ID or me holding my ID so I can prove the account belongs to me? This account is important to me and as I can prove it’s mine I love to be able to recover it.
GetHuman-isobelam did not yet indicate what Twitter should do to make this right.
I have an issue with Twitter too
How GetHuman-isobelam fixed the problem
We are waiting for GetHuman-isobelam to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.