Hi, I keep asking a specific question about when my account will be unlocked and I keep...

GetHuman-cindyiva's customer service issue with Twitter from November 2018

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The issue in GetHuman-cindyiva's own words
Hi, I keep asking a specific question about when my account will be unlocked and I keep receiving the same generic pre-written response letter. Nothing in the rules and regulations answers this. I also want to report the individual who provoked me by his hateful comments but, being locked out, I cannot report him or know if he’s been reported. I’m concerned that he made these hateful comments, baited me, then reported ME and subsequently deleted his comments. Please provide me with an answer as soon as possible, thank you.
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Customer service issue
Reported by GetHuman-cindyiva
Nov 27th, 2018 - 9 mons ago
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Items needed
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GetHuman-cindyiva started working on this issue
Nov 27th, 2018 3:21pm
GetHuman-cindyiva indicated the issue is not fixed yet.
Nov 27th, 2018 3:30pm