My direct messages are not working. I cannot receive photos, link, or long messages. An...

GetHuman1378321's customer service issue with Twitter from October 2018

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The issue in GetHuman1378321's own words
My direct messages are not working. I cannot receive photos, link, or long messages. And everytime I try to open my messages or notification tab, it says 'Cannot retrieve messages at this time'. I know it is not my phone or my wifi because my other accounts are not having this problem. I also tried on my laptop and the problems were still there. I don't know how you guys could fix it but I have people I need to be in contact with on that account and now I can't. Please help me out :(
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Twitter

Customer service issue
Reported by GetHuman1378321
Oct 19th, 2018 - a mon ago
I have an issue with Twitter too
Not resolved
Seen by 4 customers so far
Similar issue to 16074 others
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Timeline
GetHuman1378321 started working on this issue
Oct 19th 9:30pm