It says that my phone number can be connected up to ** accounts so why is it that when...

GetHuman1356914's customer service issue with Twitter from October 2018

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The issue in GetHuman1356914's own words
It says that my phone number can be connected up to ** accounts so why is it that when I'm trying to get my older accounts that I logged out of by accident it keeps telling me sorry your phone number is connected to another account when your policy specifically states that I can cannot do multiple accounts up to ** and each one has a separate email yet you guys are telling me two different things either let me have my other account or change the policy because it is very confusing and conflicting
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Twitter

Customer service issue
Reported by GetHuman1356914
Oct 16th, 2018 - 2 mons ago
I have an issue with Twitter too
Not resolved
Seen by 1 customer so far
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Timeline
GetHuman1356914 started working on this issue
Oct 16th 8:13pm