Around a month ago, I was making some profile changes to my Twitter account and added t...

GetHuman-shanashe's customer service issue with Twitter from October 2018

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The issue in GetHuman-shanashe's own words
Around a month ago, I was making some profile changes to my Twitter account and added the date of my birth. Twitter using their rules and guidelines as the basis of their reasoning, disabled my account because I had technically been on Twitter * months before turning ** which is the age restriction for being on the app. At the time I created the account, I was not aware of this agreement and requested to regain access. After all this time, I have yet to get any word from Twitter about updating the status of my account and I would like for them to accelerate the process in returning that access given that I am now older than ** and made the account over * years ago.
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Customer service issue
Reported by GetHuman-shanashe
Oct 11th, 2018 - 3 mons ago
I have an issue with Twitter too
Not resolved
Seen by 4 customers so far
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GetHuman-shanashe started working on this issue
Oct 11th, 2018 2:44pm