I am a media relations manager at IMG Academy in Florida. One of my student-athletes ha...

GetHuman-johnesf's customer service issue with Twitter from September 2018

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I am a media relations manager at IMG Academy in Florida. One of my student-athletes had his account suspended and I want to help him reactivate it so it does not negatively impact his college recruitment. **We believe the crux of the issue is that when he opened his account six years ago, he used a false birthday to bypass the age restriction. He tried to change it to his actual birthday and was locked out. In the time he was an active user, he never violated Twitter TOS or user guidelines. **Please advise.
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Customer service issue
Reported by GetHuman-johnesf
Sep 19th, 2018 - 6 mons ago
I have an issue with Twitter too
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GetHuman-johnesf started working on this issue
Sep 19th, 2018 8:34pm