My mother created my account for me ** years ago when I was ** or ** I believe. I never...

GetHuman-khatalia's customer service issue with Twitter from August 2018

2 views
 | 
7311 similar
 | 
0 following
Help with my Twitter issue
First: share to improve GetHuman-khatalia's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-khatalia's next move: call Twitter.
The best way to get your problem resolved is to tap the button below to start calling Twitter. We will check on you later to see if it's fixed or needs to be escalated.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Top Tip from another customer
If you account is disabled then you may not be able to get it back. Most accounts are disabled because of violating Zynga rules.
The issue in GetHuman-khatalia's own words
My mother created my account for me ** years ago when I was ** or ** I believe. I never started using it until I was **, she was running it as my manager. So I’ve been using the account since I was ** and now I’m **. I tried fixing my age with my birthday and they decided to lock me out. So then they asked me to supply proof that my mom created the account by filling in a sending in a document and a proof of I.D. I had my mom send proof about ** times now and they won’t accept it. Please help. We are willing to even do video chat proof with our i.d’s on hand to show that she did make the account and I am now of age and been using the account at a legal age. *I’ll put my email to contact but this is also my mother’s email *****@***.com*Phone number: **********
GetHuman-khatalia did not yet indicate what Twitter should do to make this right.
I have an issue with Twitter too
How GetHuman-khatalia fixed the problem
We are waiting for GetHuman-khatalia to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Twitter customer problems.
How Do I Fix a Hacked Twitter Account?How Do I Recover My Twitter Account?How Do I Delete My Twitter Account?How Do I Appeal a Suspension from Twitter?What Do I Do If My Twitter Account Is Locked?
Do you have a customer issue as well?
We can help you get Twitter's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Twitter issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-khatalia fixes it.
This email address isn't valid

Twitter

Customer service issue
Reported by GetHuman-khatalia
Aug 17th, 2018 - a yr ago
I have an issue with Twitter too
Not resolved
Seen by 2 customers so far
Similar issue to 7311 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Username
Email on Account
Phone Number
Password
Name of Account Holder
Timeline
GetHuman-khatalia started working on this issue
Aug 17th, 2018 3:56pm