My ** year old daughter @****AmyLJ, tried to add her date of birth as Twitter has never...

GetHuman748461's customer service issue with Twitter from June 2018

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The issue in GetHuman748461's own words
My ** year old daughter @****AmyLJ, tried to add her date of birth as Twitter has never let her enter it. When it finally let her put the date of birth in, Twitter locked Amy account, they think Amy is under **. They sent me a parental form to show that Amy is over **. I sent by email Amy birth certificate, but they also need photographic id from me, but I don’t have a current passport or driving license as I am disabled in a wheelchair. I sent my birth certificate and disabled ID card but Twitter won’t accept that. My daughter Amy doesn’t want to lose her Twitter account. Please can you help.?
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Twitter

Customer service issue
Reported by GetHuman748461
Jun 4th, 2018 - a yr ago
I have an issue with Twitter too
Fixed
Seen by 13 customers so far
Similar issue to 158 others
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Items needed
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Timeline
GetHuman748461 started working on this issue
Jun 4th, 2018 4:32pm
GetHuman748461 indicated the issue is not fixed yet.
Jun 6th, 2018 12:19am
GetHuman748461 indicated the issue is not fixed yet.
Jun 6th, 2018 12:19am
GetHuman748461 indicated the issue is not fixed yet.
Jun 6th, 2018 12:23am
GetHuman748461 indicated the issue is not fixed yet.
Jun 6th, 2018 12:23am
GetHuman748461 indicated the issue is not fixed yet.
Jun 6th, 2018 11:10am
GetHuman748461 indicated the issue is not fixed yet.
Jul 28th, 2018 1:55am