I changed my birth year on my account to the year ****, which was clearly ** years ago...

GetHuman-itsmycka's customer service issue with Twitter from May 2018

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The issue in GetHuman-itsmycka's own words
I was trying to change my birth year to ****, my correct birth year ... I changed my birth year on my account to the year ****, which was clearly ** years ago. Not even two minutes later my account gets locked because I have to be the age of ** to have an account? Which doesn’t make sense because I was thirteen literally * years ago, so I’m not understanding why my account is locked and you people are threatening to remove my account.
They had locked my account thinking I was under the age of ** and there’s basically nothing I can do about it
Unlocking my account and doing math properly
I’ve been using Twitter since I was ** ironically
I made another account to tweet them and called HR**Update: They sent me an email apologizing about taking forever to respond and let me fill out a form stating how i got locked out of my account, they said they base your age off of when the account was created, which mine was apparently created before I turned thirteen. They said they’ll restore my account soon, I honestly forgot about it but it’s cool. Today is July my account was locked in May
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Twitter
Customer service issue
Reported by GetHuman-itsmycka
May 29th, 2018 - 2y ago
Fixed
Seen by 13 customers so far
Similar issue to 675 others
0 customers following this
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GetHuman-itsmycka started working on this issue
May 29th, 2018 8:46am
GetHuman-itsmycka indicated the issue is not fixed yet.
May 29th, 2018 10:01pm
GetHuman-itsmycka indicated the issue is not fixed yet.
May 29th, 2018 10:10pm
GetHuman-itsmycka indicated the issue is not fixed yet.
May 29th, 2018 10:12pm
GetHuman-itsmycka indicated the issue is not fixed yet.
Jun 6th, 2018 10:28pm
GetHuman-itsmycka indicated the issue is not fixed yet.
Jun 6th, 2018 10:28pm
GetHuman-itsmycka indicated the issue is not fixed yet.
Jul 18th, 2018 5:23pm
GetHuman-itsmycka indicated the issue is not fixed yet.
Jul 18th, 2018 5:24pm
GetHuman-itsmycka indicated the issue is not fixed yet.
Jul 18th, 2018 5:27pm
GetHuman-itsmycka indicated the issue is not fixed yet.
Jul 18th, 2018 5:28pm
GetHuman-itsmycka indicated the issue is not fixed yet.
Jul 18th, 2018 5:29pm